Viewing articles tagged 'Support'
Average Ticket Response Time?
We use an emergency room type of approach to support requests and respond based on the severity...
I received an abuse report from DataPacket - what should I do?DataPacket notified me that abusive activity has occurred under my account. What does this mean,...
What type of access will I have to Support?DataPacket offers 24x7 ticket support for all service plans. In addition, phone support is...