Articles

 403 Error - Forbidden: Access is denied

If you're receiving a 403 error under your Plesk site there are generally two reasons for this to...

 Adding and Removing Domains in Plesk

To add a domain name: Go to Websites & Domains, click Add Domain and follow on-screen...

 Can I connect remotely to MySQL?

Remote connections are available to our MySQL servers. Connect using your domain name as the...

 Can you provide a backup of my files?

DataPacket has two types of backup options available. The first are user backups where you make a...

 Example CDOSYS Code - ASP Email

To send email via ASP you can use the following example code. Note: If you do not wish to...

 FileZilla: FTP 'Failed to retrieve directory listing'

New versions of Filezilla have default settings and features that often cause problems when...

 HTTP ERROR 500

500 errors are caused by issues with your code. You can troubleshoot by checking the logs in...

 How do I access the database created in Plesk from Microsoft SQL Management Studio?

To connect to the SQL Server with Management Studio you would enter your domain name under...

 How do I manage my Plesk Databases?

There are many tools developed by third parties available on the Web to manage your databases....

 How to Install WHMCS under Plesk (Windows IIS Server)

Update: The developers are no longer supporting their software under Windows IIS servers. We...

 How to Sign-in to Plesk

To log in to Plesk, open your browser and type: https://<your server host-name>:8443 in the...

 How to connect remotely with SQL Server Management Studio

To connect with SQL Server Management Studio you just need to enter your domain name (if it's...

 Name Server Information

Below is a list of DNS Name Servers and IP addresses that can be used for your domains. Plesk...

 Overview of the Plesk Interface

Plesk enables customers to easily perform a wide variety of tasks using a robust and easy to use...

 Plesk AWStats Errors

If you receive errors while viewing your stats, please check that Perl is enabled under your...

 Plesk Email Settings

Generic Email Client SettingsThese are example settings and should work for any email client or...

 Previewing Websites in Plesk (Temp URL)

After a website has been created, it does not become available on the Internet right away. After...

 Service Unavailable (503 Error)

The "Service Unavailable" or "503 Error" message may appear for a couple of reasons. This error...

 Shared Hosting Resource Usage

Shared Web hosting plans are an entry level service meant for small sites to get started online,...

 Web deployment task failed - ERROR_CERTIFICATE_VALIDATION_FAILED

Symptoms: you're unable to publish an application via Web Deploy. The following error is shown:...

 Where can I find phpMyAdmin in my Plesk reseller panel?

In your Plesk reseller panel, click on the "domains" link on left menu, then click on the domain,...

 Which version of Node.js do you support?

We always provide the most recent version implemented and supported by Plesk, as of 2022 version...

 WordPress asking for FTP details

Under normal use WordPress should not require FTP to install plugins or apply updates. If your...